At TurboCAD®, we are committed to providing our customers with the best value for their investment. Our Price Match Policy ensures that you receive the most competitive pricing available.
Eligibility for Price Match:
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1. Comparable Products:The product must be identical in terms of model, version, and licensing type (e.g., perpetual, subscription). |
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2. Authorized Retailers: The lower price must be from an authorized retailer or reseller. Prices from auction sites, third-party marketplaces, or unauthorized sellers are not eligible. |
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3. Current Offers: The price match request must be made at the time of purchase or within 15 days of your purchase from TurboCAD®. The lower price must be currently available and verifiable. |
How to Request a Price Match:
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1. Contact Us: Reach out to our customer support team via email at sales@imsidesign.com with the details of the lower price offer. |
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2. Provide Proof:Include a link to the competitor’s website or a copy of the advertisement showing the lower price. |
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3. Verification: Our team will verify the lower price and the eligibility criteria. |
Exclusions:
- Prices from auction sites, third-party marketplaces, or unauthorized sellers.
- Clearance, closeout, or liquidation sales.
- Special promotions, such as buy-one-get-one-free offers, bundled offers, or loyalty program discounts.
Refunds and Adjustments:
- If your price match request is approved, we will refund the difference to your original method of payment or adjust the price accordingly.
Changes to Policy:
- TurboCAD® reserves the right to modify or discontinue the Price Match Policy at any time without prior notice.
We encourage you to contact our customer support team if you have any questions or need assistance with a price match request. Your satisfaction is our priority, and we are here to ensure you get the best deal possible.